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Noticeboard

IMPORTANT NOTICE

 

Thursday 14th November 2019

 

The surgery is closed from

12:00 onwards for staff training

 

For any emergencies during this period

please call 0333 333 9683 or 111

Dr Haimes and Dr Conway have reduced their working days and therefore will be seeing fewer patients. The practice will still be offering the same number of appointments as other GPs have increased their working days.

If you only wish to see a particular GP there will inevitably be a longer wait.  

 

 

Care Quality Commission

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages these services to make improvements.

The CQC does this by inspecting services and publishing the results on its website to help you make better decisions about the care you receive.

For more information, visit How we do our job and Our inspections sections on the CQC website, or download the About CQC (PDF, 773kb) document.

Principles of the CQC

Throughout everything the CQC does, it always:

  • puts people who use services at the heart of its work
  • has an open and accessible culture
  • is independent, rigorous, fair and consistent
  • works in partnership across the health and social care system
  • is committed to being a high-performing organisation
  • promotes equality, diversity and human rights

How the CQC does its job

The CQC carries out its role in the following ways:

  • Setting national standards of quality and safety that people can expect whenever they receive care.
  • Registering care services that meet national standards.
  • Monitoring, inspecting and regulating care services to make sure they continue to meet the standards.
  • Protecting the rights of vulnerable people, including those whose rights are restricted under the Mental Health Act.
  • Listening to and acting on your experiences.
  • Involving people who use services.
  • Working in partnership with other organisations and local groups.
  • Challenging all providers, with the worst performers getting the most attention.
  • Making fair and authoritative judgments supported by the best information and evidence.
  • Taking appropriate action if care services are failing to meet the standards.
  • Carrying out in-depth investigations to look at care across the system.
  • Reporting on the quality of care services, publishing clear and comprehensive information, including performance ratings to help people choose care.

 



 
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