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Noticeboard

Christmas and New Year Opening Hours 2017

DayTime
Weds 20thNormal hours (last day to order repeat prescriptions)
Thurs 21st DecNormal hours
Fri 22nd DecNormal hours
Sat 23rd DecCLOSED
Sun 24th DecCLOSED
Mon 25th DecCLOSED
Tues 26th DecCLOSED
Wed 27th DecNormal hours (last day to order repeat prescriptions)
Thurs 28th DecNormal hours
Fri 29th DecNormal hours
Sat 30th DecCLOSED
Sun 31st DecCLOSED
Mon 1st JanCLOSED
Tues 2nd JanNormal hours

Out of Hours

Please call NHS 111 for all medical advice or 999 for emergencies.

Prescriptions

Please note the last day to order prescriptions before Christmas is Wednesday 20th December and the last day before New Year is Wednesday 27th December.

Comments & Complaints

elderly_consultWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

Zero Tolerance Policy

We have a Zero Tolerance Policy to abuse and violence. Patients may asked to leave the Practice.

 
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