Noticeboard

Important Notice

 

Please click on Covid Vaccination tab on the right hand side of this page for more information - latest update 16th July 2021

 

We are here for you when you need us – how to access services

If you need the help of a GP, practice nurse or other health professional that works in our surgery, we are here for you.

GP practices are busier than they have ever been and we want you to know how to get the help you need from us.

As you will know, we have been open throughout the pandemic, offering you telephone and online appointments, with face to face consultations available for those who need them. We have continued to help many thousands of patients each week, alongside planning and delivering the COVID-19 vaccination programme.

There are some things that patients can do to help make sure we can see everyone who needs us, as quickly as possible. Please continue to contact us by phone or online as this helps us to manage people entering our practice building; it is much better if you don’t come to the practice unless you have an appointment. We need to keep social distancing in our practice building to keep everyone safe, we also ask that you always wear a mask while in the surgery. Please remember that appointments are a set amount of time so it is only safe to discuss one or two health issues. If you have more to discuss please mention this when you speak to reception staff.

Our busiest times of the day on the phones are between 8am and 10am so if you can, we would suggest that you call outside of this time.

During the pandemic the use of our online system “eConsult” increased. It is a great way to get clinical advice for your condition, however, it is worth remembering that each consultation takes a significant of time to review and there are lots of other ways to get advice. Also you will not get an instant response to these so if it is urgent please call the practice or contact 111.]

On our website we have links to key NHS information and advice. Please also go to www.nhs.uk which is a as a source of trusted health advice about your or your child’s condition. Your local pharmacist is also there for you as an expert in medicines. They can offer advice for certain ailments. They will also know when you need to contact a GP or another more urgent service. Many pharmacies are open in the evening and at weekends, you can find them on the CCG website: https://www.enhertsccg.nhs.uk/pharmacies

Remember if the situation is urgent you can contact NHS 111 by visiting www.111.nhs.uk or by calling 111. They can also support with a mental health crisis if you select option 2.

You don’t need to see a GP to refer yourself for some mental health services. Find out more at https://www.hpft.nhs.uk/services/community-services/wellbeing-service/ If you are worried about your mental health and any harm you may cause yourself please contact your practice.

Remember to always dial 999 straight away when it is a real emergency, for example if you think someone is having a heart attack or a stroke.

Please continue to use general practice when you need to, we are open and there for you.

Thank you for your support.

Nurse Practitioner

The Nurse Practitioner has appoi tments at the following times

Mon  08.30-12.00   14.00-15.30

Tue  08.35-12.30* 14.00-15.30 (*alternate morning surgery at Hunsdon branch site)

Wed 11.00-14.00

Fri   08.30-12.00   14.00-15.30

She can see patients aged 2 years onwards with the following Minor Illnesses and prescribe when necessary-

Earache         Abdominal pain         Sinusitis         Sore throat         Cystitis         Eczema         Thrush

Sickness       Diarrhoea                  Conjunctivitis   Tonsillitis           Chest Infections       Skin problems        

General Nursing Clinics

vaccination4Monday to Friday 08:30-12:00 & 14:30-18:30

Our nurses are qualified in 

  • Family Planning
  • Asthma
  • Smear taking
  • Well Woman Screening
  • Diabetes Care
  • Health Promotion
  • Stop Smoking

The nurses can discuss general health problems, give health education advice, vaccinations, some travel immunisations & perform general nursing procedures including ear syringing.

Diabetic Clinic

Alternate Mondays 09:00 - 15:00

Asthma Clinic

by appointment

Family Planning

by appointment

Travel Clinic (Limited)

by appointment

Doctors Clinics

In addition to General Surgeries, the Doctors provide a range of other medical services, including minor operative procedures Medicals etc.

Ante-Natal Care

The Doctors & Midwife hold ante-natal clinics on a shared care basis. Please contact Reception to make a booking appointment with our Midwife if you discover you are pregnant, or call Maternity Reception at QEII Hospital. To speak to the duty midwife on 01707 365159 for general advice/guidance.

Ante-Natal Clinic

pregnant_12Midwife: Monday 09:00-12:00

Family Planning

Contraception advice by appointment with the nurse. Emergency contraception is also available. All family planning advice & treatment is, of course, confidential at any age.

Cervical Smears

By appointment with Practice Nurses.

Child Health Clinics

For child health surveillance (well children only please). Run by & details from:

  • The Health Visitors: 01279 722694 
  • open surgery Thursday 13.30-15.00
  • Child immunisations by appointment with the practice nurses

Private Medical Examinations

(e.g. Insurance, Pre-employment, H.G.V. & elderly driving medicals) are by appointment only. These appointments will normally be for one-hour. If the appointment involves an eye test you will have to bring with you the eye test results from the optician. The BMA recommended fee will be charged. As this is a private, non-NHS service an appointment will be offered at the doctors earliest time

 
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