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Important Notice

Important information about the coronavirus (COVID-19)

As the advice on Coronavirus is changing daily, please visit www.nhs.uk/conditions/coronavirus-covid-19 for the latest guidance.  Please refer to self isolation advice on www.gov.uk/government/publications/covid-19-stay-at-home-guidance

In order to promote patient and staff safety we will be increasing our telephone triage service. All appointments will be triaged by a GP before a patient is seen face to face. The reception team will ask the nature of the problem (ask about Coronavirus symptoms) and book a telephone call with the duty doctor who will call you back. The online appointment booking process for appointments is temporarily suspended.

 

The practice is operating a one in one out system at the reception and dispensing hatches. One of the team will be on the front door to hand out medication or allow access for an agreed appointment which has been triaged by the duty doctor. If you are in the waiting room sit apart from any other patient and if at all possible please attend alone.

 

All medication reviews will be cancelled or maybe discussed by a GP on the telephone.

 

All chronic care reviews e.g. annual diabetes check, asthma reviews, NHS Health Checks will be cancelled for the foreseeable future.

There will be no appointments at our branch surgeries until further notice.

 

All pregnant women who are well should attend for their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over. 

 

These are unprecedented times and we are following national guidance to keep you, our patients and staff as safe and well as possible.

Thank you for your understanding

Do It Online


Cold and wintry conditions, combined with shorter days, mean that many of us can feel in poor health. But with a few simple precautions, most people can be ready for the really cold weather and avoid much of the misery associated with it. It may be mild at the moment but the impact of falling temperatures is felt most by older people, the very young and those who have pre-existing medical conditions.

Although much of the advice on how to keep warm and well is common sense, it’s important to recognise that some people will find these things difficult to do without help. So, whether it’s an older neighbour, relative or someone you know who is not in best of health, take time to think about how you might be able to help them to stay healthy this winter.

Please print and share the attached top 10 tips!


If you are struggling to stay warm in your home this winter, or you are worried about a friend, neighbour or relative who might be at risk HertsHelp can help you find out about support that may be available. Call HertsHelp on 0300 123 4044 or email info@hertshelp.net

It’s also important to go to the right place for help. A Pharmacy is a good first stop for many complaints such as colds or flu. Minor Injuries Units see link below, treat a range of injuries like sprains, cuts, minor burns and scalds. For an illness that won't go away, contact your GP or practice nurse, or phone the NHS on 111 for advice.  A&E is for life-threatening situations such as heart attack or stroke and for people with symptoms of serious illness or who are badly injured. In an emergency dial 999.

For general advice on staying well this winter visit www.nhs.uk/staywell below

More information and advice on winter health can be found at www.hertsdirect.org/winterhealth below

 Minor Injuries Information

Herts CC Winter Health

Stay Well This Winter

Winter Health Tips Neighbourhood watch


Police Contact Advice:
Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above message, please tell us that you are a watch member and are responding to an OWL message.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website