Noticeboard

Important Notice

 

All of our patients can learn about cancer screening, symptoms, and help reduce the risks of some cancers via an online Cancel Out Cancer session with NHS volunteers. Our surgery is setting up several sessions. To find out dates in August and  September sign up here: (https://www.stortvalleyhealthcare.com/cancel-out-cancer-event/].

Please click on Covid Vaccination tab on the right hand side of this page for more information - latest update 16th July 2021

 

We are here for you when you need us – how to access services

If you need the help of a GP, practice nurse or other health professional that works in our surgery, we are here for you.

GP practices are busier than they have ever been and we want you to know how to get the help you need from us.

As you will know, we have been open throughout the pandemic, offering you telephone and online appointments, with face to face consultations available for those who need them. We have continued to help many thousands of patients each week, alongside planning and delivering the COVID-19 vaccination programme.

There are some things that patients can do to help make sure we can see everyone who needs us, as quickly as possible. Please continue to contact us by phone or online as this helps us to manage people entering our practice building; it is much better if you don’t come to the practice unless you have an appointment. We need to keep social distancing in our practice building to keep everyone safe, we also ask that you always wear a mask while in the surgery. Please remember that appointments are a set amount of time so it is only safe to discuss one or two health issues. If you have more to discuss please mention this when you speak to reception staff.

Our busiest times of the day on the phones are between 8am and 10am so if you can, we would suggest that you call outside of this time.

During the pandemic the use of our online system “eConsult” increased. It is a great way to get clinical advice for your condition, however, it is worth remembering that each consultation takes a significant of time to review and there are lots of other ways to get advice. Also you will not get an instant response to these so if it is urgent please call the practice or contact 111.]

On our website we have links to key NHS information and advice. Please also go to www.nhs.uk which is a as a source of trusted health advice about your or your child’s condition. Your local pharmacist is also there for you as an expert in medicines. They can offer advice for certain ailments. They will also know when you need to contact a GP or another more urgent service. Many pharmacies are open in the evening and at weekends, you can find them on the CCG website: https://www.enhertsccg.nhs.uk/pharmacies

Remember if the situation is urgent you can contact NHS 111 by visiting www.111.nhs.uk or by calling 111. They can also support with a mental health crisis if you select option 2.

You don’t need to see a GP to refer yourself for some mental health services. Find out more at https://www.hpft.nhs.uk/services/community-services/wellbeing-service/ If you are worried about your mental health and any harm you may cause yourself please contact your practice.

Remember to always dial 999 straight away when it is a real emergency, for example if you think someone is having a heart attack or a stroke.

Please continue to use general practice when you need to, we are open and there for you.

Thank you for your support.

Useful Phone Numbers

Useful Telephone Numbers

 

Al Anon (for relatives of alcoholics)…………………….......…..020 7403 0888

Alcoholics Anonymous………………………………………......08457 697755

Alzheimer’s Disease Society……………………………………08453 000336

Association for Postnatal Illness (APNI)………………………..020 7386 0868

BACUP (advice for cancer patients)……………………………08088 001234

Breast Cancer Care line………………………………………....08088 006000

British Colostomy Association…………………………………..08003 284257

Carers in Hertfordshire – helpline………………………. …. ….01992 586969

Child Line…………………………………………………….…...0800 1111

Citizens Advice Bureau – Bishop’s Stortford……………… …08701 264083

Cruse (bereavement) – general helpline ……………….. . ..….08701 671677

Diabetes UK ……………………………………………….… ...020 7424 1000

Gamblers Anonymous……………………………………….….020 7384 3040

Gingerbread (single parents)…………………………………...0800 184318

HAPAS………………………………………………………...…01438 841241

Herts Mind Network……………………………………………..02037 273600

Manic Depression Fellowship……………………………… …020 7793 2600

ME Information Line………………………………………….. ..01280 816115

Meet A Mum Association………………………………….……01825 217064

Multiple Sclerosis Therapy Centre, Letchworth………….…....01462 684814

Multiple Sclerosis Counselling Service…………………..…....020 8422 2144

Phobics Society…………………………………………..……..08707 700456

RELATE (relationship problem)……………………………. …01279 423655

Samaritans – Cambridge……………………………………....01223 364455

Samaritans – Ware…………………………………………..  ..01707 332222

Vale HOUSE………………………………………………….....01992 553173

HOSPITALS

Addenbrooke’s…………………………………………………..01223 245151

Herts and Essex, Princess Alexandra and St Margaret’s……01279 44455

Minor Injury Unit……………………………………………….…01279 655151

Thomas Rivers Hospital…………………………………….…..01279 600282

Police.

Bishop’s Stortford……………………………………………….01279 508908

Essex (headquarters)……………………………………….......01245 491491

Sawbridgeworth…………………………………………………01279 508708

Stansted Essex………………………………………………….01279 680298

Social Services

Helpline – Essex………………………………………………..01245 434090

Helpline – Helpline (adult)……………………… ……………..01438 737400

                                (Child/school/families)…………….…...….01438 737500

 

 

 

 

 



 
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