Noticeboard

Important Notice

 

Much Hadham Health Centre - Flu vaccine update:

If you are eligible for a flu vaccine we will be writing to you with an appointment time in the coming weeks. Please do not ring the surgery in the interim.

Flu clinics will take place at Little Hadham Village Hall in the morning on 10th, 17th & 24th October and you will be allotted an appointment time by post. We do have to follow strict Covid19 guidelines and these will be in the letter along with a questionnaire which you need to bring on the day.

You will no doubt be aware that the government has extended the influenza vaccination programme this year to all those over 50. Traditional age groups (i.e., 65 & over) and those with long term conditions will still take priority and vaccinations for the 50-64yr age group are unlikely to take place until the end of November at the earliest.

 

Thank you for your patience.

We are sorry to inform you that we are unable to maintain the current opening hours for the dispensary. From next week w/c 29th June the dispensary will be closed in the afternoons on Tuesdays and Thursdays from 1pm. We hope to be back to normal opening hours in the next few months and will of course let you know with regular updates.

You can now enter the building to collect your medication on a strict 1 in 1 out basis and observing social distancing whilst queueing. Please would you wear a face covering when coming to the practice for medication or an appointment.

This month we are introducing eConsult which will help protect patients and staff. By using this new online service available 24:7 on this website you will be able to contact a GP and get a response within 24 hours. There is a short video explaining the service and you will be surprised what is available and how easy it is to use. Simply use eConsult and avoid the queue.

 

Thank you for your understanding and patience over the past few of months.

Important information about the coronavirus (COVID-19)

As the advice on Coronavirus is changing daily, please visit www.nhs.uk/conditions/coronavirus-covid-19 for the latest guidance.  Please refer to self isolation advice on www.gov.uk/government/publications/covid-19-stay-at-home-guidance

In order to promote patient and staff safety we will be increasing our telephone triage service. All appointments will be triaged by a GP before a patient is seen face to face. The reception team will ask the nature of the problem (ask about Coronavirus symptoms) and book a telephone call with the duty doctor who will call you back. The online appointment booking process for appointments is temporarily suspended.

 

All medication reviews will be cancelled or maybe discussed by a GP on the telephone.

 

All chronic care reviews e.g. annual diabetes check, asthma reviews, NHS Health Checks will be cancelled for the foreseeable future.

There will be no appointments at our branch surgeries until further notice.

 

All pregnant women who are well should attend for their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over. 

 

These are unprecedented times and we are following national guidance to keep you, our patients and staff as safe and well as possible.

Care Quality Commission

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages these services to make improvements.

The CQC does this by inspecting services and publishing the results on its website to help you make better decisions about the care you receive.

For more information, visit How we do our job and Our inspections sections on the CQC website, or download the About CQC (PDF, 773kb) document.

Principles of the CQC

Throughout everything the CQC does, it always:

  • puts people who use services at the heart of its work
  • has an open and accessible culture
  • is independent, rigorous, fair and consistent
  • works in partnership across the health and social care system
  • is committed to being a high-performing organisation
  • promotes equality, diversity and human rights

How the CQC does its job

The CQC carries out its role in the following ways:

  • Setting national standards of quality and safety that people can expect whenever they receive care.
  • Registering care services that meet national standards.
  • Monitoring, inspecting and regulating care services to make sure they continue to meet the standards.
  • Protecting the rights of vulnerable people, including those whose rights are restricted under the Mental Health Act.
  • Listening to and acting on your experiences.
  • Involving people who use services.
  • Working in partnership with other organisations and local groups.
  • Challenging all providers, with the worst performers getting the most attention.
  • Making fair and authoritative judgments supported by the best information and evidence.
  • Taking appropriate action if care services are failing to meet the standards.
  • Carrying out in-depth investigations to look at care across the system.
  • Reporting on the quality of care services, publishing clear and comprehensive information, including performance ratings to help people choose care.

 



 
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