Important information about the coronavirus (COVID-19)
As the advice on Coronavirus is changing daily, please visit www.nhs.uk/conditions/coronavirus-covid-19 for the latest guidance. Please refer to self isolation advice on www.gov.uk/government/publications/covid-19-stay-at-home-guidance
In order to promote patient and staff safety we will be increasing our telephone triage service. All appointments will be triaged by a GP before a patient is seen face to face. The reception team will ask the nature of the problem (ask about Coronavirus symptoms) and book a telephone call with the duty doctor who will call you back. The online appointment booking process for appointments is temporarily suspended.
The practice is operating a one in one out system at the reception and dispensing hatches. One of the team will be on the front door to hand out medication or allow access for an agreed appointment which has been triaged by the duty doctor. If you are in the waiting room sit apart from any other patient and if at all possible please attend alone.
All medication reviews will be cancelled or maybe discussed by a GP on the telephone.
All chronic care reviews e.g. annual diabetes check, asthma reviews, NHS Health Checks will be cancelled for the foreseeable future.
There will be no appointments at our branch surgeries until further notice.
All pregnant women who are well should attend for their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over.
These are unprecedented times and we are following national guidance to keep you, our patients and staff as safe and well as possible.
Thank you for your understanding