This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Important Notice

 

We are sorry to inform you that we are unable to maintain the current opening hours for the dispensary. From next week w/c 29th June the dispensary will be closed in the afternoons on Tuesdays and Thursdays from 1pm. We hope to be back to normal opening hours in the next few months and will of course let you know with regular updates.

You can now enter the building to collect your medication on a strict 1 in 1 out basis and observing social distancing whilst queueing. Please would you wear a face covering when coming to the practice for medication or an appointment.

This month we are introducing eConsult which will help protect patients and staff. By using this new online service available 24:7 on this website you will be able to contact a GP and get a response within 24 hours. There is a short video explaining the service and you will be surprised what is available and how easy it is to use. Simply use eConsult and avoid the queue.

 

Thank you for your understanding and patience over the past few of months.

Important information about the coronavirus (COVID-19)

As the advice on Coronavirus is changing daily, please visit www.nhs.uk/conditions/coronavirus-covid-19 for the latest guidance.  Please refer to self isolation advice on www.gov.uk/government/publications/covid-19-stay-at-home-guidance

In order to promote patient and staff safety we will be increasing our telephone triage service. All appointments will be triaged by a GP before a patient is seen face to face. The reception team will ask the nature of the problem (ask about Coronavirus symptoms) and book a telephone call with the duty doctor who will call you back. The online appointment booking process for appointments is temporarily suspended.

 

All medication reviews will be cancelled or maybe discussed by a GP on the telephone.

 

All chronic care reviews e.g. annual diabetes check, asthma reviews, NHS Health Checks will be cancelled for the foreseeable future.

There will be no appointments at our branch surgeries until further notice.

 

All pregnant women who are well should attend for their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over. 

 

These are unprecedented times and we are following national guidance to keep you, our patients and staff as safe and well as possible.

Latest News

DOWN AT THE DOCTORS

JULY 2020

This month I would like to begin by expressing our heartfelt and sincere thanks to all of you who have provided the health centre with face masks, scrubs, hand sanitizer, visors, biscuits, cakes and even flowers!

In the last month we have suffered significant staff changes in the dispensary. In addition to having one dispenser being “shielded” from day 1 of lockdown, we have now lost 2 more to the Government regulations in pregnancy, with both of them becoming high risk at 28 weeks gestation and leaving 10 weeks earlier than originally planned! This means that we need to continue to ask you for your patience in allowing 5 working days for repeat prescriptions and in most cases you will be notified by text/e-mail when your medication is ready for collection. In addition to this, dispensary will be closed between 1-2pm for the foreseeable future.

However, you can now enter the building to collect your medication, on a strict 1 in 1 out basis and observing strict social distancing whilst queueing. You will be asked to wear a mask and we have also erected “sneeze screens” to further protect both you and our staff.

Finally, by the time this goes to print we will have the e-Consult service up and running. There is a short video on our website showing you how it works and then you can just follow the online prompts. There will be a series of questions to answer about your problem and someone will contact you by 6:30pm the following day at the latest. As with other technological innovations, please bear with us initially as these things don’t always run as smoothly as advertised!

Best wishes and, once again, stay safe. 

Dr Paul Haimes

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website