DOWN AT THE DOCTORS
This month I would like to begin by expressing our heartfelt and sincere thanks to all of you who have provided the health centre with face masks, scrubs, hand sanitizer, visors, biscuits, cakes and even flowers!
In the last month we have suffered significant staff changes in the dispensary. In addition to having one dispenser being “shielded” from day 1 of lockdown, we have now lost 2 more to the Government regulations in pregnancy, with both of them becoming high risk at 28 weeks gestation and leaving 10 weeks earlier than originally planned! This means that we need to continue to ask you for your patience in allowing 5 working days for repeat prescriptions and in most cases you will be notified by text/e-mail when your medication is ready for collection. In addition to this, dispensary will be closed between 1-2pm for the foreseeable future.
However, you can now enter the building to collect your medication, on a strict 1 in 1 out basis and observing strict social distancing whilst queueing. You will be asked to wear a mask and we have also erected “sneeze screens” to further protect both you and our staff.
Finally, by the time this goes to print we will have the e-Consult service up and running. There is a short video on our website showing you how it works and then you can just follow the online prompts. There will be a series of questions to answer about your problem and someone will contact you by 6:30pm the following day at the latest. As with other technological innovations, please bear with us initially as these things don’t always run as smoothly as advertised!
Best wishes and, once again, stay safe.
Dr Paul Haimes