Important Notice


The second flu clinic will be held at Little Hadham Village Hall on Saturday 30th October. You will be invited to attend by text message or telephone call if you are over 65 or clinically vulnerable and under 65. There will be a further clinic later in the month for patients who are healthy and aged 50-64 years old. 

Please click on Covid Vaccination tab on the right hand side of this page for more information - latest update 16th July 2021


We are here for you when you need us – how to access services

If you need the help of a GP, practice nurse or other health professional that works in our surgery, we are here for you.

GP practices are busier than they have ever been and we want you to know how to get the help you need from us.

As you will know, we have been open throughout the pandemic, offering you telephone and online appointments, with face to face consultations available for those who need them. We have continued to help many thousands of patients each week, alongside planning and delivering the COVID-19 vaccination programme.

There are some things that patients can do to help make sure we can see everyone who needs us, as quickly as possible. Please continue to contact us by phone or online as this helps us to manage people entering our practice building; it is much better if you don’t come to the practice unless you have an appointment. We need to keep social distancing in our practice building to keep everyone safe, we also ask that you always wear a mask while in the surgery. Please remember that appointments are a set amount of time so it is only safe to discuss one or two health issues. If you have more to discuss please mention this when you speak to reception staff.

Our busiest times of the day on the phones are between 8am and 10am so if you can, we would suggest that you call outside of this time.

During the pandemic the use of our online system “eConsult” increased. It is a great way to get clinical advice for your condition, however, it is worth remembering that each consultation takes a significant of time to review and there are lots of other ways to get advice. Also you will not get an instant response to these so if it is urgent please call the practice or contact 111.]

On our website we have links to key NHS information and advice. Please also go to which is a as a source of trusted health advice about your or your child’s condition. Your local pharmacist is also there for you as an expert in medicines. They can offer advice for certain ailments. They will also know when you need to contact a GP or another more urgent service. Many pharmacies are open in the evening and at weekends, you can find them on the CCG website:

Remember if the situation is urgent you can contact NHS 111 by visiting or by calling 111. They can also support with a mental health crisis if you select option 2.

You don’t need to see a GP to refer yourself for some mental health services. Find out more at If you are worried about your mental health and any harm you may cause yourself please contact your practice.

Remember to always dial 999 straight away when it is a real emergency, for example if you think someone is having a heart attack or a stroke.

Please continue to use general practice when you need to, we are open and there for you.

Thank you for your support.

Latest News




On 9th October we held our first influenza vaccination session at Little Hadham Village Hall from 8:30am (although the first keen punters came at 8:20!) until 1pm. During that time, we administered 650 flu jabs plus a few pneumonia ones as well, which was a sterling effort by all involved. Thank you to all our staff, who gave up their Saturday morning, and to all the volunteers and village hall committee members who organised the car parking and beverages; I won’t mention them all by name because I’m bound to forget someone and then I’ll be in trouble! You all know who you are.  

Sadly, there seems to be increasing unrest, among a no-doubt minority of patients, with regard to face-to-face appointments with a GP. According to the Prime Minister, this is your right! However, there should be no rights without responsibility.

Our receptionists are the front line and bear the brunt of folk’s anger. Abuse is becoming an almost daily occurrence. Patients are sometimes reluctant to share any information with the receptionists, who are trained to guide you to the most appropriate service. This will not always be a GP (or nurse), some patients contact the surgery and make telephone appointments with symptoms that they have had for only a day, or that are really quite minor, or because they need a certificate for work/benefits. This clogs up the system.

We have continued to work hard and be there for our patients. At the same time as doing the day job we have undertaken the covid vaccination programme, embraced new technologies (eConsult, virtual consultations, electronic prescribing and supported patients with the NHS App etc) and kept the dispensary open while under extreme staffing pressures.

Our surgery has never been shut and we have not been “in hiding” as I have heard said many times throughout the last 18 months. We have had to change the way we work, primarily to keep patients and staff safe. The “negative press” towards GPs is affecting recruitment; who would want to come into a profession where you are subject to such hostility?

Having said all that, we continue to see patients for face-to-face consultations but, for the moment, this still has to be following a telephone assessment by a clinician (Doctor or Nurse), Covid is still out there; we get daily notification of our patients who have had a positive PCR test. Cases and hospital admissions are rising. Please don’t be complacent and, if offered, GET THE JAB!

Finally, I would like to announce that Dr John Conway will be retiring from Much Hadham Health Centre on 31st December. John has been a partner for just over 12 years and will be sorely missed. Always compassionate, caring and willing to give his patients his time and expertise. If anyone wishes to send a card or cross his palm with silver or malt whisky, I will gladly act as intermediary!! John is not retiring from General Practice and will be doing locums at practices in the area; he may still be spotted from time to time.

Best wishes

Dr Paul Haimes


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