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Important Notice

Important information about the coronavirus (COVID-19)

As the advice on Coronavirus is changing daily, please visit for the latest guidance.  Please refer to self isolation advice on

In order to promote patient and staff safety we will be increasing our telephone triage service. All appointments will be triaged by a GP before a patient is seen face to face. The reception team will ask the nature of the problem (ask about Coronavirus symptoms) and book a telephone call with the duty doctor who will call you back. The online appointment booking process for appointments is temporarily suspended.


The practice is operating a one in one out system at the reception and dispensing hatches. One of the team will be on the front door to hand out medication or allow access for an agreed appointment which has been triaged by the duty doctor. If you are in the waiting room sit apart from any other patient and if at all possible please attend alone.


All medication reviews will be cancelled or maybe discussed by a GP on the telephone.


All chronic care reviews e.g. annual diabetes check, asthma reviews, NHS Health Checks will be cancelled for the foreseeable future.

There will be no appointments at our branch surgeries until further notice.


All pregnant women who are well should attend for their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over. 


These are unprecedented times and we are following national guidance to keep you, our patients and staff as safe and well as possible.

Thank you for your understanding

Latest News


MARCH 2020


Firstly, a correction from the article in the February parish magazine. Our dispensary is closed on Thursday afternoons only, for staff training purposes, NOT every afternoon! Apologies for that but the information on our website and various notices in the surgeries, is accurate.

This month we welcome two new faces to our dispensary staff. Minerva Reyad is a fully qualified dispenser but needs training with regard to our computer system and ordering mechanisms etc. Lynda Parker is a Health Care Assistant who we are training as a dispenser from scratch. I’m sure that they will fit in well.

Finally, we have “Wuhan Flu” or “Coronavirus” which has now been officially re-named by the World Health Organisation as Covid-19.We have experienced a few completely inappropriate contacts from worried patients or relatives who had obviously ignored, or not understood, the NHS and Public Health England (PHE) advice that have been extensively reported in the media and online. One patient had walked past a “suspect person” in London and made an appointment the very next day for a “check up” (significant contact is defined as 15 minutes within 2 metres!) Another person rang to request a “check up” for a relative coming back from South East Asia! We are a small practice so I hate to think what’s happening in larger practices or A&E departments!!

PLEASE follow the National guidance and, if you have travelled to China or SE Asia, or have had significant contact with someone who has, then self isolate yourself, preferably at home, and contact the NHS 111 service. They are fully equipped to assess your situation and put you in touch with PHE if necessary (i.e. if you have developed any symptoms…..fever, dry cough and shortness of breath being the commonest) If you are subsequently advised by PHE to stay in isolation for a full 2 weeks then you are entitled to a medical certificate/sick pay in the usual way for any illness.

General advice from PHE is to take “common-sense” steps, just as you would in the case of seasonal Flu. Catch it, kill it, bin it and wash your hands for at least 20 seconds with soap and water.

If in any doubt;



Dr Paul Haimes

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