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Important Notice

 

All of our patients can learn about cancer screening, symptoms, and help reduce the risks of some cancers via an online Cancel Out Cancer session with NHS volunteers. Our surgery is setting up several sessions. To find out dates in August and  September sign up here: (https://www.stortvalleyhealthcare.com/cancel-out-cancer-event/].

Please click on Covid Vaccination tab on the right hand side of this page for more information - latest update 16th July 2021

 

We are here for you when you need us – how to access services

If you need the help of a GP, practice nurse or other health professional that works in our surgery, we are here for you.

GP practices are busier than they have ever been and we want you to know how to get the help you need from us.

As you will know, we have been open throughout the pandemic, offering you telephone and online appointments, with face to face consultations available for those who need them. We have continued to help many thousands of patients each week, alongside planning and delivering the COVID-19 vaccination programme.

There are some things that patients can do to help make sure we can see everyone who needs us, as quickly as possible. Please continue to contact us by phone or online as this helps us to manage people entering our practice building; it is much better if you don’t come to the practice unless you have an appointment. We need to keep social distancing in our practice building to keep everyone safe, we also ask that you always wear a mask while in the surgery. Please remember that appointments are a set amount of time so it is only safe to discuss one or two health issues. If you have more to discuss please mention this when you speak to reception staff.

Our busiest times of the day on the phones are between 8am and 10am so if you can, we would suggest that you call outside of this time.

During the pandemic the use of our online system “eConsult” increased. It is a great way to get clinical advice for your condition, however, it is worth remembering that each consultation takes a significant of time to review and there are lots of other ways to get advice. Also you will not get an instant response to these so if it is urgent please call the practice or contact 111.]

On our website we have links to key NHS information and advice. Please also go to www.nhs.uk which is a as a source of trusted health advice about your or your child’s condition. Your local pharmacist is also there for you as an expert in medicines. They can offer advice for certain ailments. They will also know when you need to contact a GP or another more urgent service. Many pharmacies are open in the evening and at weekends, you can find them on the CCG website: https://www.enhertsccg.nhs.uk/pharmacies

Remember if the situation is urgent you can contact NHS 111 by visiting www.111.nhs.uk or by calling 111. They can also support with a mental health crisis if you select option 2.

You don’t need to see a GP to refer yourself for some mental health services. Find out more at https://www.hpft.nhs.uk/services/community-services/wellbeing-service/ If you are worried about your mental health and any harm you may cause yourself please contact your practice.

Remember to always dial 999 straight away when it is a real emergency, for example if you think someone is having a heart attack or a stroke.

Please continue to use general practice when you need to, we are open and there for you.

Thank you for your support.

Latest News

DOWN AT THE DOCTORS

JULY 2021

 

 

Firstly, some good news!

 

The Care Quality Commission (CQC) did a remote inspection of Much Hadham HC on 10th June and found no reason to alter our “good” status previously awarded.

 

On 13th May we received a “Purple Star Strategy” certificate from Hertfordshire Adult Disability Services in recognition of the sterling achievement vaccinating 95%+ of the St Elizabeth’s residents against Covid.

 

In addition to this, 80% of our patients over 16 have had at least one vaccine against this persistent foe; 17% have had one dose and an impressive 63% have been fully vaccinated with two doses.

 

Sadly, GP surgeries will not be “opening up” from June 21st in view of the increasing cases. Indeed, at the time of writing (mid-June) I can report 4 cases in the last week, having had none whatsoever in the previous 8 weeks! We are seeing increasing numbers of patients face to face but only following initial telephone conversation with a GP (or nurse) and based on clinical need. This will continue for now.

 

We must not be complacent!

 

You all need to get jabbed as and when your age group is eligible and it’s imperative that you still follow social distancing rules, wear a mask and wash hands regularly etc as these measures will continue to compliment the vaccine programme.

 

Stay vigilant

 

Best wishes

 

Dr Paul Haimes

 

 

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