DOWN AT THE DOCTORS
Following our 5 flu immunisation sessions at Little Hadham village hall, we have vaccinated 1,325 patients, breaking all records of jabs done by mid-November. Special thanks to our dedicated team of volunteers from the PPG; Kay & Bob Kerr, Jan Williamson and Hugh Labram, who gave up their Saturday mornings for the cause. Thanks also to Kathryn Marriott and all of our nursing team; Cheryl Sampson, Carmel Naughton and Sheryl Moody. Covid here we come!!!???
I have two bits of news regarding staff. From 1st January 2021 we welcome Dr Natalie Jennings as a new partner. Natalie has worked here as a salaried GP for a number of years and has now been promoted to the dizzying heights of partnership! We also welcome a new member of the reception team, namely Charlie Parker (minus the Saxophone!) who has integrated extremely well already.
We have a new phone system which will direct you to the right service you require and, hopefully, make things easier for both patients and staff (recently there were over 500 incoming calls on some days, which equates almost to a call per minute!) The new system will also remind patients of our e-consult service for non-urgent problems which allows you to add photographs of moles, rashes etc. If you use this service, a response will be sent by the end of the next working day, usually sooner. Feedback so far has been very positive.
Finally, I would like to express our good wishes to all for the imminent festive season, whatever it may bring in these difficult times.
Be sensible and stay safe
Dr Paul Haimes