Noticeboard

Important Notice

We are sorry to inform you that we are unable to maintain the current opening hours for the dispensary. From next week w/c 29th June the dispensary will be closed in the afternoons on Tuesdays and Thursdays from 1pm. We hope to be back to normal opening hours in the next few months and will of course let you know with regular updates.

You can now enter the building to collect your medication on a strict 1 in 1 out basis and observing social distancing whilst queueing. Please would you wear a face covering when coming to the practice for medication or an appointment.

This month we are introducing eConsult which will help protect patients and staff. By using this new online service available 24:7 on this website you will be able to contact a GP and get a response within 24 hours. There is a short video explaining the service and you will be surprised what is available and how easy it is to use. Simply use eConsult and avoid the queue.

Thank you for your understanding and patience over the past few of months.

Important information about the coronavirus (COVID-19)

As the advice on Coronavirus is changing daily, please visit www.nhs.uk/conditions/coronavirus-covid-19 for the latest guidance. Please refer to self isolation advice on www.gov.uk/government/publications/covid-19-stay-at-home-guidance

In order to promote patient and staff safety we will be increasing our telephone triage service. All appointments will be triaged by a GP before a patient is seen face to face. The reception team will ask the nature of the problem (ask about Coronavirus symptoms) and book a telephone call with the duty doctor who will call you back. The online appointment booking process for appointments is temporarily suspended.

All medication reviews will be cancelled or maybe discussed by a GP on the telephone.

All chronic care reviews e.g. annual diabetes check, asthma reviews, NHS Health Checks will be cancelled for the foreseeable future.

There will be no appointments at our branch surgeries until further notice.

All pregnant women who are well should attend for their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over.

These are unprecedented times and we are following national guidance to keep you, our patients and staff as safe and well as possible.

Named, Accountable GP

All patients at the surgery, including children have been allocated a named, accountable GP.

Your named accountable GP will take responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required. Overall responsibility for patient care has not changed. This requirement has been introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. This does not mean you have to see your named GP, you can still see a GP of your choice.

Please contact reception is you have any questions regarding this.

Statement of Purpose

MUCH HADHAM HEALTH CENTRE, ASH MEADOW, MUCH HADHAM, HERTS, SG1O 6DE

Telephone: 01279 842242 Fax: 01279 843973

DR P HAIMES (Partner) BSc; MBBS; DRCOG; MRCGP Cert. University College Hospital. London 1983

DR J CONWAY (Partner) MBBCH; MRCGP; DTM; MD College of Surgeons Dublin 1979

DR N OATES (Partner) MBBS The London Medical College 1985

Aims and Objectives

To provide personalised, effective and high quality General Practice services, committed to the health needs of all of our patients.
To work in partnership with our patients, their families and carers.
Involving them in decision making about their treatment and care.
Encouraging them to participate fully by listening and supporting them to express their needs and wants and enabling them to maintain the maximum possible level of independence, choice and control.
To recognise the rural nature of the practice and minimise medical isolation of our patients by encouraging services into the practice and providing quality primary care medical and dispensary services in the community.
To focus on prevention of disease by promoting health and wellbeing and offering care and advice to our patients.
To involve other professionals in the care of our patients where it is in their best interest, providing an informed choice to suit the patient’s needs in respect of referrals.
To continually improve healthcare services to patients through learning, monitoring and auditing.
To take care of our staff, ensuring a competent and motivated team with the right skills and training to do their jobs and to protect them against abuse.
To act with integrity and confidentiality and ensure robust information governance systems.
To treat all patients and staff with dignity, independence, respect and honesty in an environment that is accessible, safe and friendly.

Legal Status: Partnership

(Site updated 09/07/2020)

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.